Discrimination is Against the Law
BEST Life and Health Insurance Company complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. BEST Life and Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
BEST Life and Health Insurance:
If you need these services, contact Office of Human Resources
If you believe that BEST Life and Health Insurance Company has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Office of Human Resources, 17701 Mitchell North. Irvine, CA. 92614-6028 , Phone: 800.433.0088, Fax: 949.222.1270, ohrdept@bestlife.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Office of Human Resources is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.