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FAQs

We have provided answers to the most commonly asked questions about our products and services. To view the answers, select a topic:

bullets  Administrative Questions

bullets  Dental Indemnity

bullets  TX Dental PPO

bullets  Dental PPO

bullets  Health Solutions II

bullets  Health Solutions HDHP

bullets  Vision Indemnity

bullets  Vision PPO
 

Welcome to BEST Life!

This website contains information that will help you administer your BEST Life benefits program. If you require any assistance, please contact our Customer Service Department at 800.433.0088 or your BEST Life Account Manager.

We are dedicated to offering you and your employees the best in service and quality health coverage. To ensure that we meet your expectations, we publish this quarterly Service Report.

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CareMark

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BEST Life medical plan participants get access to Caremark’s prescription benefits.  
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Nurse Line / Pre-certification Services
thumbhomeSave money on medical premiums by encouraging BEST Life medical plan participants to use our free 24/7 Nurse Line and Pre-certification services.
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Vision Discounts
thumbhomeLearn about the discounts BEST Life provides for LASIK vision correction, and eye exams and eye wear.
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HSA
thumbhomeOffering a BEST Life High Deductible Health Plan? Find out how a health savings account can help save you and your employees money. 
 
 
 
Health & Wellness
healthReview important information about how to maintain a healthy well-being and share it with your employees!
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Administration Guide
Our Administration Manual provides all the information you need on eligibility and billing. Click here to download a copy to your desktop.
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Forms
Employee applications, claim forms and more.
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Gateway Features
Sign-up for BEST Life’s Gateway and save time! Gateway provides you the ability to administer eligibility and more online.
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Glossary of Terms
Need to look up an insurance term? Click here for our glossary.
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